Knowledge Assistant, Jersey

 

Would you like to be part of our team? We're seeking an experienced Knowledge Assistant to join our global Knowledge Management team in Jersey.

In this role, you'll be responsible for providing day-to-day administrative support to our Jersey practice areas, maintenance of the firm's library materials and knowledge assets, assisting with the provision of a global research service, and helping out on a diverse range of exciting projects.

If you've experience in a similar role within an international law firm and keen to help deliver critical services to our people worldwide, we would like to hear from you!

Main duties and responsibilities

  • Knowledge Management

    • Adding, replacing and removing documents and multimedia materials on the knowledge systems
    • Ensuring accurate and timely saving of all knowledge collections in relevant databases

    Library Management

    • Processing hard-copy library materials for the Jersey Library collection (journal check-in, cataloguing new books, loose-leaf filing)
    • Supporting the Knowledge Operations Manager in the management of the firm's hardcopy and online collections, including administration of invoices

    Current Awareness

    • Managing the administration and distribution of electronic journals
    • Maintaining and distributing horizon scanning trackers and emails

    Research Support

    • Dealing with basic enquiries and document requests using the global enquiry system

    Training

    • Maintaining schedule of Jersey knowledge training sessions

    Project Support

    • Assisting Knowledge Operations Manager with other initiatives and projects as required.

Experience, skills & technical knowledge required

    • Previous experience in a law firm or other professional services environment
    • Excellent technical skills in MS Word, Outlook, Powerpoint and Excel
    • Library experience or qualifications desirable but not essential
    • A high degree of initiative, pro-activity and practical problem solving skills and a willingness to take ownership for the completion of tasks or projects
    • A client focused approach with strong communication and interpersonal skills
    • Excellent organisational skills with the ability to multi task and re-priortise when needed to meet urgent deadlines or changed priorities
    • Professional, approachable with the ability to successfully work as part of a team
    • Excellent attention to detail.

At Mourant, we nurture a culture of inclusivity and mutual respect, where people of all backgrounds and experience are equally empowered to reach their full potential. We believe in attracting, developing and enabling a diverse workforce and also welcome applications from candidates with a disability. If you understand the importance of exceptional client service and share the same passion for our values, we'd really like to hear from you.